Find answers to some of the most common questions about our services, support, and transactions.
❓ Frequently Asked Questions
How do I place an order?
Select your preferred service, complete the order form, and send proof of payment. Our team will verify and process your order as soon as possible.
What payment methods do you accept?
We accept GCash, Maya, Bank Transfer, and other available payment methods listed on our website.
Do you ask for passwords or login information?
No. We never ask for your password. Most services only require a public profile link, username, page URL, or post link.
How can I contact customer support?
You can contact us through our Facebook Page, Messenger, or Customer Support Ticket system during our support hours.
Do you offer reseller support?
Yes. We welcome resellers and provide competitive pricing for long-term business partners.
How long does processing usually take?
Processing times vary by service. Most orders start within a few minutes to several hours after payment verification.
How do I apply as a reseller?
Contact our support team and let us know that you are interested in becoming a reseller. We will provide the necessary information.
Are your services available anytime?
Orders can be submitted anytime. Customer support is available daily from 10:00 AM to 5:00 AM.
Is your business officially registered?
Yes. Jester & Kitty Social Media Services is officially DTI registered.
Why should I choose Jester & Kitty Social Media Services?
We provide affordable pricing, reliable support, secure transactions, and fast order processing for our customers.
